Shipping policy
✧ Shipping Times
Refer to individual items for timing details.
You will receive an email with tracking information when your item ships, except for The Reprint Club subscription letter. Estimated arrival times are projections as we do not have control over the postal service; however, we will do our best to assist in the event of a delayed package.
✧ Lost or Stolen Packages
Oliverway and Co cannot be held responsible or liable for any packages once they have been shipped. Unfortunately, refunds are not available for package theft or if the item is lost in the mail. We will do our best to work with you and make sure you have a great experience.
✧ Incorrect Address/ Address Change Requests
Any orders including misspelled names and/or incorrect shipping addresses due to client's error will not be refunded once shipped. Replacements can be purchased at full price.
Be sure the address is correct when purchasing. We are unable to change the shipping address once the order has been placed. Always double-check the address is correct, as we will send the package to the listed address. If you need to change the address, please send us a message within 1 hour of purchase.
✧ International Shipping
Our shop is growing. We will update our policies when International shipping is available.